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Your privacy is important to us. This Privacy Policy explains how Deity Dreads (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website Your Website URL and use our online shop.
Who we are
Our website address is: https://deitydreads.co.uk
Our contact email is: deitydreads@gmail.com
What Personal Data We Collect and Why We Collect It
We collect various types of information for different purposes to provide and improve our service to you.
Shop/Order Data: When you make a purchase through our shop, we collect necessary information to process your order, including your name, billing address, shipping address, email address, phone number, and payment information. This data is used solely for processing your order, fulfilling your purchase, and for customer service. Your payment information is securely processed by our third-party payment gateways (e.g., PayPal, Stripe) and we do not store your full payment card details on our servers.
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies: Our site uses cookies to enhance your experience. These include:
Shopping Cart Cookies: To remember what’s in your shopping cart.
WooCommerce Cookies: For e-commerce functionality (e.g., cart contents, customer details). You can control cookie settings in your browser.
Analytics: We may use third-party services like Google Analytics to collect standard internet log information and visitor behavior patterns. This helps us understand how our site is used and improve its functionality. This information is processed in a way that does not directly identify anyone.
Who We Share Your Data With
We only share your data with third parties when necessary to provide our services, fulfill orders, or if legally required:
Payment Processors: To process your purchases (e.g., PayPal, Stripe).
Shipping Providers: To deliver your orders (e.g., Royal Mail, DPD).
Analytics Providers: For website performance monitoring (e.g., Google Analytics).
Legal Requirements: If required by law, subpoena, or other legal process.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
We store customer order information for 7 years for customer service and financial records.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise these rights, please contact us.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service. Data collected via our shop, contact forms, or analytics may be transferred to and processed by third-party services located outside your country (e.g., in the US for some analytics services). We strive to ensure that any such transfers comply with appropriate data protection standards.
Contact Us
If you have any questions about this Privacy Policy, please contact us at deitydreads@gmail.com.